FAQ

There are some frequently asked questions and we have the frequently answered answers.

PRIEST QUESTIONS

The Burger's Priest was founded on the mission of "redeeming the burger one at a time." As a modern take on a classic cheeseburger restaurant, our name reflects our devotion to quality, simplicity, and purity in every smashburger we make. It’s a cool story, and we love talking about our origins! You can learn more about the history of The Burger's Priest and our mission by visiting our Story page.

If you've visited one of our local Burger's Priest restaurants, you might have noticed our unique wall scriptor. The language varies from location to location, but it is typically written in either Hebrew or Greek, tying back to the foundational themes of our brand's name. Stop by your nearest location to see for yourself!

FOOD QUESTIONS

At The Burger's Priest, we believe in keeping it simple and pure. Our classic smashburgers are made from premium 100% Canadian beef with just a touch of salt—no fillers and no preservatives. Every single burger is smashed and cooked fresh to order, ensuring the juiciest, most flavorful patty possible. Check out our delicious offerings on our full burger menu.

Our signature Secret Sauce is the perfect complement to our classic Canadian beef smashburgers, but as the name suggests, the exact recipe is a closely guarded secret! If you have specific dietary restrictions or allergy concerns regarding our sauces or ingredients, please consult our comprehensive allergy guide.

To achieve the perfect golden crispiness for our fresh cut fries and hand-breaded chicken sandwiches, we fry exclusively in premium canola oil.

We are proud to serve delicious plant-based vegan options! You can substitute any regular beef patty for the Impossible™ burger, a satisfying plant-based alternative. Pair it with an order of our famous fresh cut fries. Explore all our vegan and vegetarian choices on our full menu.

The Impossible™ burger is an innovative, plant-based patty designed to cook, look, and taste just like real, juicy beef. It’s the perfect choice for vegans, vegetarians, or anyone looking to enjoy a classic Burger's Priest experience without the meat. You can learn more about it here.

"The Option" is our legendary vegetarian burger alternative. It features two large portobello mushroom caps generously stuffed with cheese, perfectly breaded in panko crumbs, and deep-fried until golden brown. While it is a fantastic vegetarian choice on its own, many fans love to combine it with our 100% Canadian beef patty for the ultimate indulgent burger experience.

The Low Priest and High Priest are two of our most popular signature burgers. Both come fully dressed with our famous Secret Sauce, crisp diced onions, shredded lettuce, pickles, and melted cheese. The difference? The High Priest is our take on a double-decker classic, featuring two premium 100% Canadian beef patties separated by a middle bun. The Low Priest is a slightly lighter version, featuring a single juicy patty with no middle bun.

While The Burger's Priest does not feature a dedicated kids menu, our restaurants are very family-friendly! We offer several kid-approved favourites, including plain 100% beef hamburgers, classic hot dogs, fresh cut fries, and old-fashioned shakes that children love. View our full menu to plan your next family meal.

ALLERGEN QUESTIONS

Oh yeah, we absolutely do! For our guests with gluten sensitivities, we offer a delicious traditional gluten-free bun option (for a small extra charge). It's carefully crafted to hold up perfectly to our juicy smashburgers without compromising on taste or texture. View our full menu to see all our bun options.

Yes, our premium 100% Canadian beef patties do not contain any gluten ingredients. However, please note that because our kitchens handle buns and breaded items, we cannot guarantee a completely gluten-free environment, and cross-contamination may occur.

Good news for fry lovers! Our signature fresh cut fries do not contain gluten and are cooked in their own dedicated canola oil fryer. This helps minimize the possibility of cross-contamination, making them a safer choice for guests avoiding gluten.

Our savoury gravy does not contain gluten in its recipe, making it a great companion for our fresh cut fries! However, as with all items in our busy kitchens, there is a risk that cross-contamination can occur.

At The Burger's Priest, we do not use peanuts in any of our menu items. However, because we source ingredients from various outside suppliers, we cannot officially guarantee that our restaurants are 100% peanut-free facilities. You can find detailed dietary information in our full Allergen Guide.

We take food safety and allergies seriously. You can find detailed nutritional facts and our Allergen Guide here to help you safely navigate our menu of burgers, fries, and shakes.

ORDERING QUESTIONS

Craving a classic cheeseburger? The easiest and most convenient way to place a takeout pick-up order is by downloading The Burger’s Priest mobile app (available on the App Store and Google Play) or by ordering directly through our website. Ordering ahead ensures your fresh, made-to-order meal is ready when you arrive!

Sure do! We offer fast and convenient burger delivery right to your door. Look for The Burger's Priest on your favourite food delivery apps, including UberEats, SkipTheDishes, DoorDash and Ritual.

We offer convenient curbside pickup at select Burger's Priest locations. When placing your order through our mobile app or website, locations that offer curbside service will show it as an option during checkout.

GENERAL QUESTIONS

We strive to make our modern cheeseburger restaurants welcoming to everyone, and most of our locations are fully accessible. To check the specific accessibility features of the restaurant nearest you, please visit our Locations page.

Our locations get incredibly busy during peak lunch and dinner hours as we focus on cooking up fresh, made-to-order smashburgers for our dining room and takeout guests. While we do our best to answer every phone call, it can be difficult during these rushes. If you’d like to place an order, the fastest method is online here. If you’d like to get in touch with our team or leave feedback, you can easily do so here.